Why hire me?
Wilfredo already has experience working with an eCommerce store. The store owner said:
“He handled customer service (first level), invoices, processing orders, supplier order handling (tracking numbers, aged orders, etc), and to a small extent social media posting with Hootsuite (though this wasn’t a strong point). I paid him an increasing rate over the 5 years, up to $850 per month plus a $70 monthly stipend for a backup internet connection and health insurance. He was very reliable and didn’t have any internet issues. His role was moved to a US-based person.”
He also has experience working on a BPO industry for about 5 years. He handled technical support for various products such as HP consumer printer users and Microsoft Operating system. He also handled customer service for Amazon, Comcast and Microsoft clients.
Skills & Experience
- Magento – Able to update product information, update product compatibility table. Update inventory. Manage customer order by uploading tracking info and process refunds.
- Asana – Managing and updating task checklist assigned to me.
- Hootsuite – manage social media posting.
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AvailabilityDays & Time: I would prefer full-time work but I'm also open for part-time work. I'm flexible with time work schedule. Whatever my employer and I agreed on will do.
Current availability: 40 hours per week
Currently working with: None
Payment MethodPrimary (preferred): Paypal